Welcome to BPM Tech Solutions. By accessing our website and using our services, you agree to comply with and be bound by the following terms and conditions.

1. Services Provided

BPM Tech Solutions provides remote technical assistance for seniors. Our services include printer support, WiFi troubleshooting, email assistance, password recovery, and PC optimization. We are an independent service provider and are not affiliated with any specific hardware or software brands.

2. User Responsibilities

You agree to provide accurate and complete information when requesting services. You are responsible for maintaining the confidentiality of any account information and for all activities that occur under your account or during a support session.

3. No Fix, No Fee Guarantee

If our technicians are unable to resolve your technical issue remotely, you will not be charged for the repair attempt. This guarantee applies only to the specific technical issue reported during the initial request.

4. Limitation of Liability

While we strive to provide the highest quality technical support, BPM Tech Solutions is not liable for any data loss, hardware failure, or indirect damages that may occur during or after a support session. We strongly recommend that customers back up their important data before any technical intervention.

5. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the State of Texas. Any disputes relating to these terms will be subject to the exclusive jurisdiction of the courts of Texas.

6. Dispute Resolution

Any dispute arising out of or relating to these Terms or our Services shall be settled by binding arbitration in accordance with the rules of the American Arbitration Association.

Terms And Conditions